Large Scale Enterprise in Food Industry
IT Operation and Maintenance Overall Outsourcing Service
Provided Service:
Helpdesk
Challenges
- To outsource total solution for assets management and maintenance of network devices and PCs.
- To outsource security solution and email service.
- To receive operation reports regularly.
- To outsource total solution for assets management and maintenance of network devices and PCs.
- To outsource security solution and email service.
- To receive operation reports regularly.
- To deliver feature-rich security package (anti-virus, URL filtering, Anti-spam etc.).
- To offer email service.
- To implement standardized PC setup.
- To deploy overall assets management and maintenance of network devices and PCs.
- To deliver monthly operation report, and provide consulting service for management and promotion.
- Enterprises enjoy unified mail service and unified security management via overall entrusting the management of each site’s IT system to NTT Com China.
- Enterprises will standardize PC installation and management through outsourcing service from NTT Com China ranged from PC assets purchasing to discarding.
- Enterprises can have review and estimate the running status for promotion based on the monthly report of trouble-shooting and security events delivered by NTT Com China.
